Frequently Asked Questions



How does bidding work?



Does the bidding close exactly at the time advertised?



Can I withdraw or reverse a bid?



I was the highest bidder, why wasn’t the item sold to me?



Is someone else able to pick-up/collect my purchase? 



What if I'm not able to pick up my goods?



What type of vehicle do I need for picking up my goods?



When & where do I pick up my item(s)?



What if I’m having trouble placing a bid or understanding the process? 



How will I know if I’m the highest bidder or not?